Last Updated: December 18, 2025
1. Introduction
Welcome to Lowers HVAC Dispatch Network (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (https://lowershvac.com) and tell you about your privacy rights and how the law protects you.
Important Notice: This website operates as a referral and affiliate marketing platform. We do not perform HVAC services ourselves, nor do we directly collect your service request details. Instead, we connect you with independent third-party platforms (such as Angi) and contractors who provide these services.
2. Data We Collect
We collect minimal personal data directly from you. The majority of data interaction occurs when you navigate to our partner websites.
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Identity & Contact Data: We generally do not collect your name, phone number, or address directly on this site. If you contact us via email for general inquiries, we will store your email address to reply to you.
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Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting, operating system, and platform.
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Usage Data: Includes information about how you use our website, such as which pages you visit and which links you click.
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Affiliate Data: When you click on a “Get Quote” or “Check Availability” link, a tracking code is used to report to our affiliate partners (like Commission Junction) that you came from our site. This does not include your personal identity but tracks the referral action.
3. Third-Party Forms and Data Collection
IMPORTANT: Our website features links and buttons (e.g., “Get Free Estimates”) that redirect you to third-party websites, specifically Angi (formerly Angie’s List) and its associated networks.
When you submit a service request form on these third-party sites:
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You are providing your personal information directly to the third party, not to us.
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Their Privacy Policy governs how your data is handled.
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We do not have access to, nor do we store, the specific details of your project, address, or phone number submitted on their forms.
4. How We Use Your Data
We use the limited data we collect (Technical and Usage Data) for the following purposes:
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To redirect you to appropriate local service providers via our affiliate partners.
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To analyze website traffic and user behavior to improve our content (via Google Analytics).
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To maintain the security and functionality of our website.
5. Disclosure of Your Personal Data & Affiliate Relationships
We participate in affiliate marketing programs, which means we may earn a commission on leads or sales generated through our links. We share non-personally identifiable referral data with:
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Affiliate Networks: Specifically CJ (Commission Junction) and Angi. They track clicks and conversions to calculate commissions.
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Analytics Providers: Such as Google Analytics, to help us understand website traffic trends.
We do not sell your personal data to mass marketing lists.
6. Cookies and Tracking Technologies
We use cookies to track the activity on our Service and hold certain information.
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Affiliate Cookies: When you click a link to a service provider, a cookie is placed on your browser to track the referral. This ensures we are credited for the referral. These cookies typically last for a set period (e.g., 24-45 days).
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Google Analytics: We use Google Analytics to analyze the use of our website.
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Functional Cookies: To remember your preferences and ensure the site runs smoothly.
You can instruct your browser to refuse all cookies. However, if you do not accept cookies, the referral functionality may not work as intended.
7. Third-Party Links
This website contains links to third-party websites (Angi, HomeAdvisor, etc.). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
8. Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: [email protected]
By visiting this page on our website: https://lowershvac.com/contact/